Cancellation Policy

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Last updated: April 15, 2026

At Alchemist Studio, appointment times are reserved specifically for each guest. By booking an appointment, you agree to the following policy.

A valid credit card is required through our booking platform, GlossGenius, to secure appointments and to process cancellation or no-show fees.

1. By Appointment Only

Alchemist Studio is a by-appointment-only salon. We do not accept walk-ins.

2. Cancellation or Rescheduling

We kindly ask for at least 48 hours' notice if you need to cancel or reschedule your appointment. Appointments canceled with less than 48 hours' notice will be charged 50% of the booked service.

3. No-Show Policy

If you miss your appointment without contacting us in advance, it will be considered a no-show. No-shows are charged 100% of the services booked. No-show clients will be prohibited from booking future appointments. No exceptions.

4. Service Changes

Please avoid changing your scheduled service within 48 hours of your appointment. If you reduce or change a booked service within that time, a fee equal to 50% of the original booked service will apply.

5. Illness

If you are feeling sick, please reschedule your appointment. If you cancel due to illness with less than 48 hours' notice, the late cancellation fee will still apply.

6. Late Arrivals

If you arrive late, your appointment will need to be shortened, modified, or rescheduled depending on the schedule for the day.

7. Inclement Weather

In the event of inclement weather, including for clients traveling from higher elevations, our cancellation policy remains in effect. Please monitor conditions and plan accordingly.

8. Consultations and Deposits

Some services require a consultation or deposit before the appointment can be confirmed. Hair extension consultations are listed at $50 and are non-refundable, but will be applied toward your hair order if you move forward after your custom quote.

9. Revisions

We do not offer refunds. However, if you believe an adjustment is needed, please contact us within 2 weeks of your appointment. We are happy to offer one revision when appropriate.

By booking with Alchemist Studio, you acknowledge that you have read and agree to this policy.

Questions

Alchemist Studio LLC

3050 N Navajo Dr, Suite 106

Prescott Valley, AZ 86314

480-318-0449

info@alchemiststudio6.com